Privacy Policy

Introduction

Center of Hope Reno (Peter C Lim MD Ltd) ("Center of Hope," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy ("Policy") explains how we collect, use, and safeguard personal information from individuals who visit our website or use our online services ("Services"). Our goal is to comply with applicable privacy standards while ensuring transparency regarding data practices.

Acceptance of Terms
By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, please refrain from using our Services.

Questions or Concerns
If you have any questions or concerns about this Policy, please contact us at: privacy@cohreno.com.

Personal Information We Process
When you visit, use, or interact with our Services, we may process personal information based on your engagement with Center of Hope. Automatically collected data may include cookies, third-party tracking technologies, and server logs. Additionally, we may collect non-personal demographic information, such as age, gender, household income, political affiliation, race, and religion, along with browser type, IP address, and operating system details to enhance service quality.

How We Process Your Personal Information
We process personal information to:

Provide, improve, and manage our Services
Communicate with you
Enhance security and prevent fraud
Comply with legal obligations
Fulfill other purposes with your consent We only process information when there is a valid legal basis to do so.

Use of Collected Information
Center of Hope does not sell, rent, or lease customer information to third parties. Personal information may be used to operate our website, provide requested services, and inform you about additional products or services. We may also contact you for surveys or research to improve our offerings.

Data Retention
We retain personal information based on:

Relevance and necessity of the data
Legal and regulatory requirements
Contractual obligations
Legitimate business interests

Data Security
We implement organizational and technical measures to safeguard personal information. However, no online data transmission or storage method can guarantee complete security against unauthorized access, breaches, or cyber threats.

Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies (e.g., web beacons, pixels) to enhance user experience. Most browsers accept cookies by default, but you may configure settings to delete or reject them. Note that disabling cookies may impact website functionality.

Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external websites. We encourage users to review the privacy policies of any linked sites they visit.

Disclosure of Information
We may share personal information only in the following cases:

To provide requested services or products
With your explicit consent
As aggregated data that does not reveal personal identity
As required by law or legal processes
With auditors or service providers bound by confidentiality agreements
To protect Center of Hope’s rights, security, or property
To enforce our Terms of Service

California User Rights
California residents have specific rights regarding access to personal information. Under California Civil Code 1798.83 ("Shine the Light" law), residents may request details about personal data shared with third parties for direct marketing purposes once per year, free of charge.

Policy Updates
This Privacy Policy may be updated periodically without prior notice. Continued use of our website constitutes acceptance of any revised terms. If you do not accept the updated terms, you may still access non-restricted areas of our website.

Last Updated: March 10, 2025